Loyalty Program
Terms and conditions
The Loum (“The Loum” “we” “us”) website is made available to you in accordance with the following terms and conditions (“Terms and Conditions”). Please read the Terms and Conditions carefully before placing any orders on www.theloum.com.
The Loum is the trading name of Zahwat AlRidaa Establishment registered in Saudi Arabia under commercial registration number 1010634049.
We may modify the Terms and Conditions from time to time. Please read the Terms and Conditions and check back often. Any purchase made through www.theloum.com means that you accept the following Terms and Conditions.
1.Orders
The Loum offers products for sale that are in stock and available for dispatch. Occasionally however, you may place an order for an item which we are waiting for its shipment from our designer suppliers. We will include notes with respect to these items on our website.
2.Pricing Policy
Prices are shown on our site in Saudi Arabian Riyals and are exclusive of any duties and delivery costs. Such additional costs will be displayed before your final checkout.
Where you purchase using a payment card denominated in a different currency to Saudi Arabian Riyals, the payment will be subject to the currency exchange rate applied by your card issuer at the time your payment is completed.
Prices may be subject to change depending on commercial factors such as currency exchange rate changes. We are not responsible for pricing, typographical or other errors and we reserve the right to cancel any orders arising from such errors.
3.Payment
We accept payments through Visa, MasterCard, mada, Apple Pay! We also accept cash on delivery for orders delivered within Riyadh, Saudi Arabia. If you pay using Visa, MasterCard, mada or Apple Pay, the purchase price will be debited from your card when you place your order.
You warrant that you are authorized to pay using the payment details you enter when placing your order. If, for any reason, we believe the payment is not authorized, we shall have the right to decline your order without any liability.
4.Intellectual Property Rights
You are not granted any copyrights of the website, including its content, trade name, trademark, designs, software and HTML and any other intellectual property rights. All third party trademarks and designs and related property rights displayed or mentioned on our website are protected by applicable laws and regulations.
5.Liability
When placing an order through our website, you acknowledge that the manufacturer is responsible for the manufacturing of the products and we carry no liability in relation thereto. We are not responsible for any direct or indirect losses that are incurred for any reason other than by our negligence, wilful misconduct or fraud. We shall not be liable if we fail to meet any of our obligations under the Terms and Conditions for reasons beyond our reasonable control. You agree to hold us and our suppliers harmless from and against all claims and damages arising from your use of the website including the accessing of the website by third parties from your account, merchandise or use of any items displayed on our website.